Your energy cooperative has taken action to meet the challenges of serving our membership during this unprecedented time. This is what we want you to know:
PIE&G recognizes the financial impact of COVID-19 on all of us, including the ability to pay energy bills. Your energy cooperative is here to help direct you to the state and federal resources available if you have lost income as a result of being laid off or the closing of your business. PIE&G workers responding to your inquiries via phone or online want to make sure you’re aware of all available resources.
While we deal with the fallout of COVID-19, we must also keep an eye on the future needs of our members. This crisis has spotlighted more than ever the importance of service reliability and communication. Therefore, once we can proceed safely, we will press forward with our current projects, including a new building, automated metering infrastructure, and a potential fiber-to-the-home project. All are essential to providing enhanced reliability and more efficient, economical service.
In closing, I must acknowledge PIE&G’s dedicated, resilient workers, who are helping us provide exemplary service to you during this crisis. As early as the initial weeks, they linked arms and developed plans for maintaining operations, ensuring that our members continued to receive the services that are so essential to daily life. Our workers are committed to putting their considerable skills to work for you. I am extremely proud to work alongside them.
Please know that PIE&G recognizes the broad impact of this crisis, as it falls on our communities and everyone in them. We are committed to working with you to help restore our shared well-being. Thank you for your continuing support.